What Our Families Say
We could fill several websites telling you about our supportive, purpose-built design, personalized life-enrichment programs, and exceptional care and services … but, while remarkable and unique, those are merely the ingredients we use to create the real magic of Bridges® – the magic that is shown on the faces of our residents and felt in the hearts of their families.
Made This Transition So Much Easier
Thank you for all you have done for me. All of you have made this transition so much easier for me and my family.
– Family of Bridges® Pembroke Resident
QUALITY OF LIFE AGAIN
My grandmother is now a resident at Bridges; honestly, they have given her a quality of life again. She used to watch TV all day, not eating full meals, and stopped socializing. Now she is willingly participating in all the activities they offer, making friends with each resident and staff. From doing puzzles to yoga. Their meals, which I got to join my grandmother in eating for lunch, are remarkable. Every staff member (who is trained in memory care) is kind, patient, compassionate and has humor – which is key to my grandmother. They went above and beyond to help our family navigate and get my grandmother into this safe place. Bridges has given me my grandmother back despite her memory loss. She is happy and never asks for anything. In other words, she feels comfortable, safe and at HOME.
– Beth, Granddaughter of Bridges® Resident
ABOVE AND BEYOND
Thank you and your staff for all of the compassionate care that was extended to my mother during her stay at Bridges Pembroke. Members of your staff went above and beyond whatever was required of them in caring for mom toward the end of her life. They acted out of compassion and my family takes comfort knowing that mom received such care at the end of her life.
– David C., Son of Bridges® Pembroke Resident
AMAZING GROUP OF PEOPLE
After a difficult and often frustrating 3 plus year long journey, Roberta is finally in the best possible place for her well-being and, because she is, I am in my best situation as well – mentally, physically and emotionally. We have dealt with many members of the staff at Bridges in the relatively short time we have been there. We are extremely pleased with their professionalism, their knowledge, work ethic and the work they do daily to make both my wife’s and my own journeys easier.
They have been there for us every step of the way, answering my questions and requests and providing us with the best support and care we could ever ask for. Bridges is so much better than the facility from which we moved my wife. This place is certainly the right place for us. This place works! They know the needs and they do the job!
An amazing group of people have been there for us all along the way, and they and others will be there for us the rest of the way – God love you all!
– Bob, Husband of Bridges® Pembroke Resident
FRIENDSHIP AND LOVE
Our family cannot thank all of you enough for the kindness and professionalism you showed our mom and us throughout the year. You helped to make her final year of life one that was filled with friendship and love despite her progressing challenges, which we will be forever grateful for.
– The Friedmans, Family of Bridges® Westwood Resident
WONDERFUL, CARING PEOPLE
We feel truly fortunate to have found Bridges by EPOCH for my parents. The environment is warm, homey, bright and cheery. The staff are wonderful, caring people who provide individualized care for each resident. My mom really enjoys all the activities and entertainment which vary each day.
– Ranjo, Son of Bridges® Resident